The Kroc Center Phase 3 Guidelines

In accordance with the mandates and recommendations of the CDC and the State of Virginia there are some policy and procedures that are necessary.  The length of these adaptations is dependent on guidelines and mandates.

Phase 3 Guidelines include:

General Phase 3 Guidelines:

  • The Kroc Center will be open for Members Only. Guest passes will NOT be sold, issued, or redeemed during Phase 3.
  • The Kroc Center will operate with reduced hours to allow for extra cleaning each day.

Phase 3 Hours are:

Monday – Friday: 6:00 a.m. – 8:00 p.m.

(Aquatics Center: 6:00a.m. – 1:00 p.m. & 4:00 p.m. – 7:00 p.m.)

Saturday: 8:00 a.m. – 7:00 p.m. (Aquatics Center: 8:00 a.m. – 6:00 p.m.)

Sunday: 1:00 p.m. – 6:00 p.m. (Aquatics Center: 1:00 p.m. – 5:00 p.m.)

  • Members are asked to limit their visit to 90 minutes.
  • Members who are at high risk are reminded that they are safer at home.

https://www.cdc.gov/coronavirus/2019-ncov/need-extra-precautions/people-at-higher-risk.html

  • All Members 10 years old and older must wear a mask when entering The Kroc Center, when walking through the Center, and when not engaged in strenuous exercise.
  • Prior to admittance, per state guidelines, all Members must confirm the following:
    • Member does not have a fever (defined as 100.4°F or higher),
    • Member has not knowingly been exposed to a COVID-19 case in the past 14 days, and
    • Member is not experiencing cough, shortness of breath, chills, sore throat, or muscle aches that cannot be attributed to another health condition.
  • The Locker Rooms and Saunas will remain closed. The Private Cabanas & Community Restrooms will be open and available for use.

Aquatics Phase 3 Guidelines

  • The Beachfront Area and Slide will remain closed during Phase 3.
  • There is no towel service. Members must bring their own towel.  Members may purchase a towel at The Welcome Desk.
  • Members must limit their personal items. All personal items must be locked in a locker.
  • All traffic in the Aquatics Center is one-way. Upon entering, all persons must turn right and only walk counter-clockwise while on the deck.

Health & Wellness Phase 3 Guidelines:

  • All in-person fitness class numbers are limited in size.
  • Members must pre-register for all classes through Kroc Sales. Classes are free to members and registration will open for Monday – Friday at noon for classes that day.  Registration for Saturday classes will open on Friday at noon.  Class registration will close when the class is full.
  • There will be no fitness towels available for use. Members are encouraged to bring their own.  Fitness towels may be purchased at The Welcome Desk.
  • Personal & Small Group training is allowed and can be purchased online.
  • Members must limit their personal items. All personal items must be locked in a locker.
  • The Gymnasium will be open for Basketball shoot-arounds and Pickleball at specific times. Members must bring their own basketball or pickleball paddle.  See program page for specific times.  No basketball games or close contact allowed.

ChildWatch & Tween Room Phase 3 Guidelines

  • All children in ChildWatch & Tween Room will have their temperature checked via touchless thermometer to ensure they do not have a fever. Any child with a temperature of 100.4°F or higher will not be allowed in the space.  Parents must sign a special waiver and screening permission form.
  • Child Watch & Tween Room capacity is limited.
  • ChildWatch & Tween Room attendance must be pre-registered through KrocSales or the Welcome Desk. Registration will open the day prior and close when full.  Parents register for a “Drop-off Time Window” in which they can drop off their child(ren) at any time during that window and the child may spend up to 90-minutes in the space, while the space is open.
  • ChildWatch Times
    • Monday-Friday: 8:00 a.m. – 11:30 a.m.; 4:00 p.m. – 7:30 p.m.

(Registration Windows: 8–9a.m.; 9–10a.m.; 10–11a.m.; 4–5p.m.; 5–6p.m.; 6–7p.m.)

  • Saturday: 8:00 a.m. – 11:30 a.m.

(Registration Windows: 8–9a.m.; 9–10a.m.; 10–11a.m.)

  • Tween Room Times (Location: Celebration Room)
    • Monday-Friday: 4:00 p.m. – 7:30 p.m.

(Registration Windows: 4–5p.m.; 5–6p.m.; 6–7p.m.)

  • Saturday: 8:00 a.m. – 11:30 a.m.

(Registration Windows: 8–9a.m.; 9–10a.m.; 10–11a.m.)

  • No food allowed in either space.  Only closed, clearly labeled bottles/sippy cups/water bottles.

Events Rentals Phase 3 Guidelines

  • We are open for business meetings and small private functions (65 people or less).

The Kroc Center Phase 2 Guidelines

We are excited to be opening on Thursday, 6/11/2020 and in accordance with the mandates and recommendations of the CDC and the State of Virginia there are some policy and procedure changes that are necessary.  The length of these adaptations is dependent on the guidelines the State of Virginia has put forth.   

Phase 2 Guidelines include:…CLICK HERE to read more 

Update Effective May 14, 2020

Dear Kroc Family & Friends,

We miss you! We eagerly anticipate being able to open our doors to you once again. We had hoped that we would be able to do so during Phase One of Virginia’s re-opening plan but unfortunately, fitness centers are still ordered to remain closed during phase one implementation.

We continue to make preparations in anticipation of a re-open date in the near future. At this point, we do not know exactly when that will be, but as soon as the State orders and guidelines allow us to, we will be…CLICK HERE to read more.

Update Effective April 9, 2020

The Salvation Army Kroc Center is committed to our mission of meeting human needs in Jesus’ name and that is especially vital during these unprecedented and uncertain times.  The Governor of Virginia has issued a stay at home order for all Virginians thru June 10, 2020 and this means, unfortunately, that we will be unable to open as we had hoped on April 27.  We’ve had to push our re-opening date to June 11, 2020 to comply with governmental recommendations.

While it is our deepest wish to wait until we can safely open to you and your family, we are finding new ways to continue to be a beacon of hope to our community, including our members, guests, and…CLICK HERE to read more.

Update Effective March 26, 2020

The Salvation Army Kroc Center is committed to our mission of meeting human needs in Jesus’ name and that is especially vital during these unprecedented and uncertain times.  The Governor of Virginia has ordered all fitness facilities to remain closed to the public thru April 25.  It is our prayer that we will be able to safely open to our members, guests, and families on Monday, April 27, 2020.  Though we are closed to the public The Salvation Army continues to work hard to meet the ever-growing needs of… CLICK HERE to read more.

Update Effective March 16, 2020

In light of our mission to be a safe and inspirational beacon of hope for this community The Kroc Center has decided to adhere to the recommendations of national, state, and local officials, to help prevent the spread of COVID-19, to close The Kroc Center.

Beginning Tuesday, March 17 thru Sunday, March 29 The Kroc Center will be closed to members and guests.

Your health is important us.  Like others in our community, we are concerned about the spread of COVID-19.  The Kroc Center Leadership team is continually monitoring the ever-changing situation, following recommendations from Healthcare professionals and government agencies, and is committed to making…CLICK HERE to read more.

Inquiries

The Kroc Center staff hard at work preparing for when we can safely open again.
We are missing our members and guests!

HELP OUR NEIGHBORS IN NEED

Even while distancing, you can still touch lives
Help The Salvation Army help those affected by COVID-19

DRIVE THRU FOOD PANTRY

Thursdays | 11AM – 1PM

In partnership with the Foodbank, the drive-thru USDA Disaster TEFAP Distribution will run every Thursday, 11am-1pm at The Salvation Army Kroc Community Center, located at 1401 Ballentine Blvd, Norfolk, VA 23504.

The distribution is held for households that are suffering significant economic losses or significant food access challenges due to COVID-19. Attendees will be asked to provide a name for an adult in the household and information on the number of people in the home receiving food. Attendee’s are asked to come with their trunks empty, and stay in their vehicle at all times.